I have confirmed my order with you and agreed to pay the cost by submitting my credit card to you, but I noticed that my credit card has not been billed for the deposit as we have agreed. Is this the correct procedure?
When we have the tour we finalized together successfully booked, our billing department will submit'Payment Guarantee' with your credit card to Bank of China, Guilin, who will mail (snail mail) the 'Payment Guarantee' fax to the Bank of China, Hong Kong. The Bank of China Hong Kong, who is entitled to contact your bank, will 'snail mail' the fax to your bank. Upon receiving the request from Bank of China, Hong Kong, your bank then will let the charge go through from your credit card after finishing all the necessary legal processes. The whole process may take 2 to 3 weeks, so, it will take the same amount of time before you can see the charge from your credit card.
If you see that there is no bill to your Credit Card that does not mean that there is something wrong with the confirmation of your reservation.
- Updated: 2008-10-23 22:37:00
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