Dear CITS Guilin,

Thank you so much for the service and hospitality you have all shown me during and before my trip to Guilin. I am happy with service I received from the staff and people associated with CITS.

The Internet and booking service is the best I have found and I did my research. Your company’s website allowed me to get all the information I needed and quickly and easily directed to one-on-one service as soon as I asked for it. I commenced you or their, that is not easily accomplished.

Furthermore, and much more comparably, the staffs I was in contact with were all amazingly nice, respectable and efficient in their work… Thank you!

Most notably would be Mr. Deng Richard, Miss Song at first took care of all the organizing and planning as a program coordinator myself, I am aware of how difficult that job can be at times. She did an excellent job as Mr. Deng has done.

The service provided by the driver of the car was used for my transport, was an unexpected pleasure. Even though he spoke little English, I could always understand his kindness.

Lastly and most importantly was Richard Deng who was my tour guide through the week. He had the unwavering ability to keep me on track (which is not an easy accomplishment). Yet, be constantly flexible. Thank you! I will always cherish his thoughtfulness and respect.

Overall, the accommodation, transportation, service and food all met, and exceeded my expectations. You all made my first and hot my last trip to China unforgettable!

Thank you again!

Kacey Wardle

• Client's Information: Kacey Wardle

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